30-Day Refund Policy for Our Digital Service

We stand behind the quality and effectiveness of our digital service. If, for any reason, you are not satisfied with our product, you can request a full refund within 30 days from the date of purchase. To be eligible for a refund, you must adhere to the following terms and conditions:

Refund Eligibility

1. You must contact our customer support team within 30 days of your purchase date to request a refund. Requests made after the 30-day period will not be eligible for a refund.
2. You must provide a valid reason for the refund request. This helps us understand any issues and improve our product and services.
3. The refund will only be issued to the original payment method used during the purchase.

Refund Process

To request a refund, please follow these steps:

1. Contact our customer support team by email at support@privacyon.com. Please provide your full name, email address, order number, and a detailed reason for your refund request.
2. Our customer support team will review your refund request and respond within 3-5 business days. We reserve the right to request additional information or deny the refund request if it does not meet the eligibility criteria.
3. If your refund request is approved, the refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

We appreciate your understanding and cooperation in adhering to this refund policy. Our goal is to provide you with the best possible experience, and your feedback is essential for us to continually improve our products and services.